Top VoIP Advantages And Disadvantages In 2024

Could you hear the call to open the universe of VoIP in 2024? Buckle up! Voice over Internet Protocol more commonly referred to as VoIP remains to be an innovation that is revolutionalising communication. But as with all things tech, it’s had its rise and fall.

 In this fun, energetic tone, let’s take a closer look at the important of VoIP and the pros and cons of this service in a year.

Why VoIP is a Total Win:

Cost Savings Galore! – So long costly bills for the landline telephone connection. VoIP is cheaper in its performance because you make your calls through the internet, and especially when calling internationally.

Ease of Working Remotely – Perhaps you’re in the office, at home, or even at a café enjoying your cup of coffee; with VoIP you can make or receive a call. Ideal for the growth of the ‘work from home office’ culture!

Advanced Goodness – It’s not just about VoIP being a voice call solution! Choose video conferencing, instant messaging, call recording, and even receiving voice e-mail – all in one.

Ease of Scalability – Do you want to expand your team? No problem! Yet another highlight of VoIP communications is that to incorporate additional users does not pose any difficulty in terms of equipment.

Interconnectivity – With VoIP you can ensure that it works in unison with your CRM, Email and other business applications to enhance communication.

But hey, there is always the flip side …

Internet Dependency – No internet? No calls! As with any internet dependent application, VoIP can be problematic when you’re in an area that does not have a strong signal.

Opportunity for Delay – Sometimes, your internet may not be the best hence callers will experience delay, echo or poor sound quality.

A Problem with VoIP Is that it Relies on Electricity – Unlike the regular phone connection, the VoIP is highly sensitive to power surges and blackouts. Hence, in case of power outage, often, you would not be able to communicate until you have an alternative measure in place.

Security Issues – Since VoIP involves operation on the Internet it’s easily protected against hacking or data theft. Sufficient security rules and assurance are necessary.