07/Jul/2025
Call Center Wars: WebRTC vs SIP Softphone – Which One Wins in 2025?
Two technologies. One winner. The future of call centers depends on it.
Introduction: While fighting to take control of the call centers.
The modes and manner in which organizations conduct communications with customers are quickly changing as ...
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28/Feb/2024
How Can You Customize Your Softphone for an Optimal User Experience?
Creating an exceptional user experience goes beyond functionality; it involves tailoring your softphone for user satisfaction. Here’s a guide on customizing your softphone for an optimal user experience:
1. Intuitive User Interface:
Desig...
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