Top 5 Benefits of Cloud Based Telephony for Companies

Group of people working remotely using cloud-based telephony

23/Sep/2024

Top 5 Benefits of Cloud Based Telephony for Companies

Are you tired of the problem and rate of traditional smartphone structures? It’s time to include the future of verbal exchange with cloud-based totally telephony! This innovative generation gives a plethora of advantages that could rework your ...

Customer service representative using a WebRTC softphone with a headset

02/Sep/2024

Why WebRTC Softphones Are the Future of Customer Service

Do you feel your customers are escalating in levels of irritation because of complicated customer service interfaces? It's time to say goodbye to the outdated and hello to the future of customer service: Web Real Time Communication softphones! ...

Business people using SIP trunks for communication

22/Aug/2024

Why Every Business Needs SIP Trunks

For anyone who is dissatisfied with his conventional telephone service here are the advantages of VoIP. It is also an important issue because it is capable of marginalising businesses, is it holding your business back? And what can be better than to ...

Chart depicting cost-effective VoIP pricing vs traditional phone services

20/Aug/2024

Improve Customer Service with Best VoIP

Are you getting bored with your customers sometimes feeling like tiny lost sheep in a ‘desert’ of customer service? Fear not! Thank the stars for VoIP; your customer service team is now a team of superheroes ready to save the day! That...

A person using a phone to communicate with a client.

13/Aug/2024

Scaling Your Business with Flexible SIP Line Solutions

Sick and tired of your constantly ringing phones that seem to keep your enterprise slow? It's time to ditch the old-school phone lines and embrace the future of communication: Where are my SIP lines?! Let them be considered as the ‘utility ...

Benefits of clear audio in internet phone communication

12/Aug/2024

The Benefits of High-Quality Internet Phone Calls

No More Static… Welcome Great Sound! Sick of those hazy, hollow-sounding telephone conversations that give you the impression you are talking from a submerged submarine? Say goodbye to grainy sound experiences: it is time to switch to using...

WebRTC phone compatibility across desktop, mobile, and tablet devices.

09/Aug/2024

What Are WebRTC Phones? Key Features and Benefits

Envision being able to carry out voice and video calls through the internet browser without having to install any application. Sounds magical, right? This is precisely the case with WebRTC (Web Real-Time Communication) phones in question that imply a...

Make and receive calls directly within Salesforce for improved efficiency.

24/Jul/2024

What Are the Key Features of Salesforce WebRTC Integration?

Envision orchestrating phone calls and video dialogues directly within Salesforce, harmonizing communication and amplifying customer delight. That's the marvel of WebRTC integration! But what precisely does it bestow? Let us delve into the paramo...

People working together on a document in real-time.

01/Jul/2024

Beyond Video Calls: Who Uses WebRTC Today?

WebRTC (Web Real-Time Communication) has become synonymous with video calls. But its potential stretches far beyond facilitating chats with friends and colleagues. This versatile technology empowers real-time communication directly within web browser...

Salesforce Service Cloud Voice: Enhance Your Customer Supports

28/Jun/2024

Level up Support: Salesforce Service Cloud Voice Explained

In today's customer-centric world, providing exceptional support is paramount. But managing phone calls alongside other communication channels can lead to a fragmented experience for both agents and customers. This is where Salesforce Service ...