Customer Interactions

Smart Interactive Voice Response (IVR) systems are revolutionizing customer interactions by leveraging artificial intelligence (AI) and advanced automation capabilities to enhance efficiency and satisfaction. Traditional IVR systems often frustrate c...

In the evolving landscape of customer service, the integration of Artificial Intelligence (AI) with Smart Interactive Voice Response (IVR) is reshaping the way calls are handled. Let's delve into what happens behind the scenes as AI and Smart IVR...