Upgraded Or Outdated? WebRTC Vs. Traditional Softphones

Hey, communication fighters! It's time for the battle between WebRTC and traditional softphones. Buckle up to find out what is better!

Let's get things rolling!

WebRTC (Web Real-Time Communication):

Zero Downloads! : Get started right away with web RTC. No installations needed, and just open your browser for communication!

More Mobility: WebRTC lets you connect any device at any time. Whether you're using a laptop, a tablet, or a smartphone, it's all cool!

Rich Media Functionality: With its great quality video-calling, screen sharing, and real-time collaboration capabilities, Web RTC takes the communication experience to the next level.

Cost Saving: Get rid of all those pesky hidden licensing costs and hardware! WebRTC is based on open standards so you won't just get an advantageous offering.

Traditional Soft Phones:

Loaded With More Features: Softphones provide the bells and whistles, such as call recording, voicemail, and complex call routing, with plenty of features and can act as one powerful communication system.

Proven Reliability: As softphones have been around for a while, this persistent presence conveys dependability. They are predictable and whose reliability is unswerving.

Integration Options: Traditional softphones are integrated with several business tools and be fit into CRMs, thus making your workflow and productivity more effective.

Accountable Support: You can be assured of traditional softphones; there will always be the option of power in customer support through the software maintenance permits selected by the suppliers.

So who wins?

Well, that really would depend on your needs! You only should consider WebRTC if you are looking for flexibility, value for money, and cutting-edge features; if you want a tried-and-tested communication method with extensive features and dedicated customer support, go for traditional softphones.

You set to change your communication game? Whether you are choosing between traditional softphones or WebRTC, be whole-heartedly assured that you can score the game of communication!

So which way are you inclining? Let’s talk about how you can make the right choice for you!