Troubleshooting International VoIP Call Drop Problems

Do you ever experience that VoIP call disconnects abruptly? Got left with mike on hanging type feeling, and that’s not polite at all when grandma is on the other line. So you may think when facing the call drop issue that there is no solution for you, but we are here to let you know the ways.

 Let's dive into the most common culprits of VoIP call drops:

Network Congestion: It is very much like the congestion on the information super-highway. When the network strain is produced, it brings about call termination.

 Poor Internet Connection: Among the causes, one can mention a weak or unstable Internet connection. Imagine that you are talking on the phone and then suddenly all you can hear is the noise of the wind blowing ruthlessly in your ears.

 Quality of Service (QoS) Issues: Your ISP might not classify the VoIP traffic as high priority hence resulting to call quality issues.

 Codec Compatibility: Various devices and services employ various codecs – that is, languages for VoIP – to encode and decode the stream. It means that, depending on your gadgets, sometimes calls can end all of a sudden if the devices are using different languages.

Firewall Interference: Firewalls can at time hinder or interrupt VoIP traffic.

 Now that you know the suspects, let's get to the detective work:

Check Your Network: Always be well connected to the internet so that you can and work at the same time. Why not check your download and or upload speed using a speed test to check whether it meets the standard?One thing that may be of importance to you is to adapt some settings in your router to enhance the VoIP quality.nging on a phone call with your grandma, and that's just not cool. But don't worry, we're here to help you troubleshoot those pesky call drop problems and get your conversations back on track.