Top 5 Best WebRTC Softphones For Businesses In 2024

Should you be frustrated with traditional telephone solutions? Time to get a new softphone that is WebRTC based! This new form of communication is causing revolutionary changes to business interaction and you should get on board now.
 

So, in the face of such overwhelming choice, how does one decide what WebRTC softphone will best fit a particular company’s needs? Fear not, my friend! You don’t have to worry about it as we will look for the contenders for 2024 and have shortlisted 5 best ones.

1. RingCentral

RingCentral is known to be among the best for businesses ranging from small to large scale companies. Some of the features include video conference, team messaging, analytics, among others. In addition, it easily connects with business applications commonly used in business such as Salesforce and Google Workspace.

2. Zoom                                                            

As mentioned, Zoom is primarily recognized for its HD video-conferencing; however, in addition to it, the platform provides voice/audio and messaging services, as well as webinars. It becomes a good solution for those organizations who have or need to work cross-functional teams remotely.

3. Jitsi

Jitsi is also developed based on the WebRTC technology and it comes with simple and easy to use graphical user interface and is also free and open source. I think it is good for companies that need to go for the WebRTC option but are operating under a tight budget.

4. Google Meet

Google Meet is an integrated feature of Google Workspace that gives users the ability to video call. It also presents a clean and simple user interface which is quite appropriate for any team.

5. Microsoft Teams

Of course, WebRTC also has a powerful softphone, and Microsoft Teams is a collaboration tool that incorporates it. One should note that it works collaboratively with other Microsoft Office applications which makes it ideal for use in a business that is already utilizing the Microsoft products.

So here are few WebRTC softphones that may fit your needs?: Yet the only proper way to choose is to have some of them up and running and see which one fits your business model better. All the same, recommended option assures any user increased productivity and efficiency based on the chosen program.