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Cybersecurity and data protection for SIP Trunk communication

 

21/Jan/2025

Alright, it’s time to have a look at interesting and valuable pieces of advice that would help you improve your SIP trunk security and protect against frauds and attacks. All these strategies will help to make sure that business calls are secure and are not interrupted!

SIP Trunk Security: Your Ultimate Guide

The use of SIP trunks in current corporate communication is essential, but it has its security issues.

Here’s how you can safeguard your calls and data:

1. Strong Authentication

Implement Robust Password Policies: Ensure that passwords are hard, different and also make sure there are frequent changes to fend off any unauthorized persons.

Multi-Factor Authentication (MFA): There is always an option to introduce more layers of authentication before granting access to the company’s data. No more sneaky intruders!

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2. Encrypt Your Voice Traffic

Secure Real-Time Transport Protocol (SRTP): Use encryption on your voice data so that unwanted ‘listeners’ cannot listen in to your conversations.

Transport Layer Security (TLS): Make sure that all your SIP signaling use TLS for encryption to avoid leakage of call setup information. No more prying eyes!

3. Most modern firewalls can operate in state-full mode for TCP connections while others have proxies which require state-full identification of connections for NAT traversal.

Firewall Settings: It is necessary to correctly configure firewalls to enable forwarding of the SIP while quickly rejecting unwanted ones. Ending free-roaming in patient rooms can help to keep out those unwanted visitors.

NAT Traversal Solutions: Employ STUN: Session Traversal Utilities for NAT and TURN: Traversal Using Relays around NAT for the proper handling of NAT and for possibilities of network communication.

4. Hold Security Audits As Often As Possible

Frequent Audits: Always assess and perform a check on you SIP trunk to ensure that there are not holes that can be exploited. Be one step ahead of the bad guys!

Update and Patch: Always update the current systems and applications with the current patch with security features to counter act new threats.

5. Intrusion Detection Systems (IDS) refers to the nodes and tools that work to identify with the intrusion or penetration of an organization’s security system.

Monitor Traffic: IDS shall be performed to scan the network traffic in the network for suspicious activities and security breach.

Real-Time Alerts: It is recommended to turn on notifications in order to monitor risks and threats as soon as possible. Stay alert and proactive!